Privacy Policy

Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information.

Last updated: September 10, 2025

Introduction

Zero Point ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity intelligence platform and related services.

By accessing or using Zero Point, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

  • • Email addresses (for account creation and communication)
  • • Name and contact information (when voluntarily provided)
  • • Professional information (company, role, industry)
  • • Account credentials and authentication data

Usage Information

  • • Platform usage patterns and feature interactions
  • • Search queries and analysis requests
  • • AI chat conversations and interactions
  • • System logs and performance data

Technical Information

  • • IP addresses and geolocation data
  • • Device information and browser details
  • • Cookies and similar tracking technologies
  • • Network and connection information

How We Use Your Information

Service Delivery

  • • Provide cybersecurity intelligence and analysis
  • • Process AI chat requests and responses
  • • Deliver threat intelligence updates
  • • Maintain platform functionality and performance

Communication

  • • Send service updates and notifications
  • • Respond to support requests
  • • Share security alerts and advisories
  • • Provide beta access notifications

Improvement

  • • Analyze usage patterns to enhance features
  • • Improve AI model accuracy and performance
  • • Develop new cybersecurity capabilities
  • • Optimize platform security and reliability

Security

  • • Detect and prevent fraudulent activities
  • • Monitor for security threats and vulnerabilities
  • • Enforce terms of service and usage policies
  • • Protect against unauthorized access

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • • End-to-end encryption for data transmission
  • • Secure data storage with encryption at rest
  • • Multi-factor authentication requirements
  • • Regular security audits and assessments
  • • Access controls and privilege management
  • • Continuous monitoring and threat detection
  • • Incident response and breach notification procedures
  • • Compliance with cybersecurity frameworks

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist in platform operations under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government regulation
  • Security Purposes: To protect our rights, property, or safety, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)

Your Rights

Access & Control

  • • Request access to your personal data
  • • Update or correct inaccurate information
  • • Delete your account and associated data
  • • Export your data in a portable format

Privacy Controls

  • • Opt-out of marketing communications
  • • Manage cookie and tracking preferences
  • • Request restriction of data processing
  • • Object to automated decision-making

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

Essential Cookies

Required for platform functionality and security

Analytics Cookies

Help us understand usage patterns and improve services

Preference Cookies

Remember your settings and personalization choices

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]

• Subject Line: "Privacy Policy Inquiry"

• Response Time: Within 72 hours

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes via email or platform notifications. Continued use of our services after policy updates constitutes acceptance of the revised terms.